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CANCELLATION POLICY

Each day our grooming calendar is very full, we schedule appointments back-to-back, and we turn people away to hold your appointment. Unfortunately, too many people have cancelled or no showed and then simply want us to reschedule them with no consequence. Groomers wages are commission based and affects their income. So if you do not show up for your appointment or cancel at the last minute, we cannot fit another customer in that would have loved to have that scheduled time.

This is why Furry Kid Dog Grooming Salon is adopting the following cancellation policy:

*Same day cancellation and/or no show appointments (no show meaning - no phone call or simply not showing up) will require a $25 re-booking fee per dog added to the cost of your next scheduled groom.

*We reserve the right to decline future appointments for clients who fail to keep a scheduled appointment without adequate prior notice.

*Saturdays are our most demanded day. If you no show for a Saturday appointment you will not be able to schedule an appointment on Saturday in the future.

WE DO NOT ACCEPT CHANGES OR CANCELLATIONS TO APPOINTMENTS VIA EMAIL. YOU MUST CALL THE GROOMING SALON AT (440) 322-6564.